Frequently Asked Questions


1.) I am a vending operator, where can I buy SandenVendo equipment?
SandenVendo does NOT sell equipment directly to vending operators. SandenVendo has a network of authorized distributors across the USA and Canada that sell our equipment. To find a distributor near you, please select your state/country from the dropdown boxes located at the top right of this page.

2.) Can I buy parts for my equipment direct from SandenVendo?
Yes, if you are an existing customer with billing approval or have a valid Mastercard or Visa credit card.

3.) How do I contact SandenVendo Customer Service?
Call SandenVendo America's main number at 800-344-7216 or visit the Contact Us page for contact information for your area's Customer Service Representative.

4.) How do I request technical information (Parts/Service Lists, Operation Manuals, Training CDs, Brochures, or other literature)?
Operation Manuals and Brochures are available to download on each product page. You can also look under the Support menu to find more detailed information about your desired product. To request a manual, brochure, or training CD be mailed to you, visit the Contact page and fill out the Contact Form or call your area's Customer Service Representative.

5.) What is ENERGY STAR?
ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices.

Earning the ENERGY STAR means products meet strict energy efficiency guidelines set by the US Environmental Protection Agency and the Department of Energy.

  • New and rebuilt refrigerated beverage vending machines that have earned the ENERGY STAR are 50% more energy-efficient than standard machine models.
  • ENERGY STAR qualified new and rebuilt vending machines incorporate more efficient compressors, fan motors, and lighting systems to keep beverages just as cold and the machine visible while using less energy.
  • ENERGY STAR qualified new and rebuilt machines come with a low power mode option that allows the machine to be placed in low-energy lighting and/or low-energy refrigeration states during times of inactivity.

To learn more about ENERGY STAR, visit www.energystar.gov.


6.) I have a vintage Vendo vending machine and I would like to know... A) What year was it made? B) How much is it worth and where can I buy parts for it?
A) SandenVendo America, Inc. in Dallas, TX only manufactures vending machines for use in today's marketplace. SandenVendo sells parts for 10 years after the last production date of any modern vending machine model.

B) The two companies listed below specialize in vintage vending machine equipment. They will be able to assist you in dating, appraising, and finding replacement parts for your machine.

Remember When Collectibles
6570 Memorial Drive
Stone Mountain, GA 30083
770-879-7878
770-870-8803 (fax)
remwhen@bellsouth.net 
www.fiftiescollectibles.com

Fun-Tronics, Inc.
P.O. Box 448
Middletown, MD 21796
301-371-5246
www.users.conninc.com/photohost/ebners1.htm

www.ColaMachines.com
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